22 questions & answers about Scup Social:

How do I measure the influence of my monitoring over a particular month? In the filter of Relationship tab, can you only filter on a scale of days (15, 30 etc.)?
At the present, the automatic option for users to measure the influence on the Relationship tab is limited. Thus, it is only possible to measure it using a parameter based on days. The solution is to make a monthly export in CSV and build a database. So if you need to identify the influencers of a specific period, you will have registration filed and will not take the risk of being without the information.

I would like to close some searches, since some projects were completed. If I do it, I will also lose the reports of these searches?
You can stop a search and keep the historical, ensuring the visualization of the reports. In this case, you should pause the searches of the monitoring, which stops to collect, but ensures the storage of everything that was collected for up to 2 years. If you delete a search or even eliminate the monitoring, the historical will be deleted from our database and you cannot recover the data. (more…)